Return & Refund Policy

At FrightNest, we want you to be happy with your purchase. If something isn't right, we're here to help.

Returns

We accept returns within 30 days of delivery. To be eligible for a return, the item must be unused, in its original condition, and in its original packaging.

To request a return, please contact us at frightnest@outlook.com with your order number and a brief explanation of the reason for the return.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong product, please contact us within 7 days of delivery. Include your order number and clear photos of the item and packaging so we can help resolve the issue.

Refunds

Once your return is received and inspected, we will notify you whether your refund has been approved. If approved, the refund will be issued to your original payment method.

Please allow several business days for your bank or payment provider to process the refund.

Return Shipping

Unless the item is defective, damaged, or incorrect, the customer is responsible for return shipping costs.

Original shipping charges are generally non-refundable.

Non-Returnable Items

We cannot accept returns for items that have been used, damaged after delivery, or returned without their original packaging.

How to Contact Us

For any return or refund questions, please contact:

FrightNest
Email: frightnest@outlook.com

We reserve the right to refuse returns that do not meet the conditions outlined above.